
A temporary worker is entitled to receive all their holiday pay which has been accrued at the end of an assignment even if they have not taken the time off and should receive a P45 when requested. From 1 October 2011 agency workers are entitled to certain new employment rights and information about these rights. You get some of these rights from day one and others after 12 weeks. Find out what information you are entitled to and what to do if you do not get it.

If you are concerned or want more information then contact one of the following:
Pay and Work Rights Helpline
Tel: 0800 9172368
Web: direct.gov.uk/payandworkrights
Citizens Advice Bureau
Tel: 0844 2451282
Web: www.citizensadvice.org.uk
Know Your Rights Line
Tel: 0870 6004882
Web: www.worksmart.org.uk
ACAS
Tel: 08457 474747
Web: www.acas.org.uk
If your agency is a member of the REC (Recruitment and Employment Confederation) contact them via www.rec.uk.com
