Hospitality Manager – Care Home

Location: Norfolk

Salary
£30,000 per annum

Hours
Days

Contract
Permanent, full-time

Essential Requirements

• Proven experience in hospitality management, ideally in a care home, hotel, or similar environment

• Strong communication, motivational, and organisational skills

• Knowledge of relevant legislation and policies, including health & safety and employment law

• Ability to engage regularly with residents and families

• Reliable, hands-on, and passionate about delivering exceptional service

The Role
You will oversee all aspects of hospitality within the care home, ensuring residents receive an outstanding, personalised experience. You will:

• Lead food service operations, collaborating with chefs to deliver high-quality meals

• Oversee housekeeping and maintenance to maintain a welcoming environment

• Develop and manage engaging activities for residents

• Support and manage hospitality staff, including training and development

• Manage budgets, monitor costs, and ensure efficient operations

• Build positive relationships with residents, families, and staff

• Maintain high standards of service and first impressions

Benefits

• Comprehensive induction and training programme

• Opportunities for career development and progression

• Employee Assistance Programme

• Blue Light Card Scheme (full enrolment fee reimbursed)

• DBS disclosure paid for by employer

Compliance
All roles are subject to enhanced DBS checks, satisfactory references, and adherence to care home policies, procedures, and regulatory standards.

Apply Now
If you are passionate about delivering exceptional hospitality in a care setting, apply today and help create an outstanding environment for residents.