Customer Service Specialist

Published
21 January 2026
Location
Nelson, Lancashire
Job Type
Department
Recruitment
Sector
Commercial
Office
Lancashire
Hours
Mon - Thurs, 8:30am - 5pm
Pay Rate
£21,249.28
Location
Nelson
County

Description

We’re recruiting a Customer Service Specialist to join a friendly, family-owned manufacturing business. This is a stable, office-based role within a close-knit, mature team.

The role is primarily admin-focused and not heavily phone-based, involving order processing, email correspondence, customer queries and arranging deliveries using courier services. Full training will be provided, including use of SAGE 200.

Key duties include:

  • Processing customer orders and emails
  • Responding to customer queries and complaints
  • Arranging deliveries and couriers
  • General office administration support

What we’re looking for:

  • Previous customer service experience
  • A reliable, personable individual who enjoys working in a team
  • Happy in a steady, long-term role

Interested? Apply today!

Apply
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