The Role

We are supporting a well established supported housing provider delivering short term accommodation services for individuals experiencing homelessness with complex needs.

The Project Coordinator is a senior operational role and a core member of the leadership team. You will take ownership of the day to day management of the service, lead and develop the staff team, and drive high quality outcomes for residents. The role balances operational delivery, people management, compliance, and partnership working.

You will work closely with the Service Manager to ensure contractual obligations are met, performance is monitored, and the service operates safely, effectively, and in line with values.

Key Responsibilities

• Provide leadership and line management to Assistant Coordinators and Housing Management Assistants

• Support the Service Manager to meet contractual and performance requirements

• Lead delivery of high quality, person centred support to residents with complex needs

• Ensure residents are supported to build skills and confidence to sustain future tenancies

• Oversee key working, group sessions, advice, education, and signposting

• Support residents to move on into appropriate accommodation and recovery focused communities

• Build and maintain strong multi agency partnerships with local services

• Ensure accurate, timely, and compliant case management records are maintained

• Promote recovery focused approaches including tools to support long term substance misuse recovery

• Contribute to service development, continuous improvement, and positive service reputation

• Ensure health and safety, property standards, and building security are consistently met

• Manage competing priorities in a fast paced operational environment

• Contribute to on call and out of hours management cover when required

Essential Requirements

• Qualification in Health and Social Care, Management, or equivalent experience

• Proven experience managing services or projects supporting people with complex needs

• Strong leadership experience within supported housing, homelessness, or recovery services

• Demonstrable experience delivering service improvements and quality assurance

• Ability to manage performance within contract driven environments

• Strong partnership and stakeholder management skills

• Values led leadership with a non judgemental, recovery focused approach

• Excellent organisational, communication, and IT skills

• Ability to travel across multiple sites within Lancashire

Benefits

• Opportunity to lead and shape a high impact frontline service

• Supportive senior leadership and values driven culture

• Ongoing professional development

• Stable, long term contract opportunity

Compliance

All roles are subject to enhanced DBS checks, right to work in the UK, and satisfactory references.
We do not offer sponsorship for this role.