You are entitled to 28 days holiday in any 12 month period. Your holiday is accrued on a 12 month rolling year based on hours worked.
It is a requirement that ALL requested holiday pay is received by the agency in writing at least one week prior to the first day of holiday to be taken. Should a request be received later than one week then this may result in payment being made after the dates requested. The holiday period is from 1st Jan – 31st Dec.