Warehouse Supervisor

13th May 2022
Burnley, Lancashire
Job Type
6am - 2pm, 2pm - 10pm
6am-2pm & 2pm - 10pm Monday to Friday Rotating shifts
Pay Rate
Pay Range
£20,000 - £30,000


Rotherwood Recruitment are working in partnership with a well respected engineering company based in Burnley. Due to continuous growth they are now looking to recruit a Warehouse Supervisor on a permanent basis.

As a Warehouse Supervisor, you will be responsible for ensuring the efficient running and control of all Warehouse Operations. Provide an effective and reliable service to customers whilst meeting all legal requirements.

You will be responsible for organising the safe and efficient receipt, storage and dispatch of warehouse materials, goods and products to feed business operations and customer demand. This role will take a more practical hands-on approach and undertake various warehouse activities.

Specific Responsibilities:

Strategy and Development:

  • Contribute to the creation and implementation of best practice warehouse vision, strategy, policies, processes and procedures to aid and improve operational performance
  • General and Task Management
  • To represent the company in a professional, enthusiastic and positive manner
  • Ensure an efficient warehouse operation which is able to fulfil operational and customer demand
  • Provide a safe working environment, adhering to Health, Safety and Environmental procedures and ensuring they are understood and practiced by the team at all times
  • Plan, co-ordinate and monitor the receipt, storage and dispatch of goods
  • Drive a zero-tolerance mindset for deviation from the use of quality processes to ensure customer deliverables are met fully
  • Understand customer needs and ensure alignment with the needs/commitments of the business
  • Plan future capacity requirements
  • Keep up to date and respond accordingly to all enquiries
  • Ensure inventories are accurate and control inventory levels by ensuring physical counts are conducted and reconciled with automated system utilising help of the warehouse team
  • Ensure the relevance and accuracy of all documentation relating to goods in and goods out including labeling of all stock items
  • Ensure that any IT and automated systems are accurate and up to date
  • Identify any systems improvements and drive through recommendations for change
  • Ensure efficient and effective use of warehouse space to include layout and future capacity requirements
  • Review ways to reduce waste
  • Develop and maintain metrics/KPIs, reports, process documentation, customer service logs and training and safety records
  • Create policies and procedures for warehouse activities and ensure all systems meet the standards for accreditation in line with the quality systems
  • Continuously review ways to aid efficiency, add value and reduce costs as well as delivering continuous improvement initiatives
  • Create and implement best practice warehousing principles, policies and processes
  • Ensure that health and safety meets the required standards and that risk assessments are carried out
  • Ensure any hazardous materials are stored in accordance with requirements
  • Establish, monitor and maintain high standards of security in the warehouse by setting security procedures
  • Ensure that vehicles, machinery and equipment is well maintained and fit for purpose
  • Ensure that all lifting and manoeuvring of product is carried out in accordance with manual handling procedures
  • Ensure that staff comply to health, safety and environmental regulations and work safely to protect themselves and others in the warehouse environment
  • Ensure a clean and tidy working environment to aid operational efficiency

People Management:

  • Coach, manage and develop warehouse staff and team leaders to optimise performance and meet targets and deadlines
  • Communicate with warehouse staff on a regular basis to make them aware of priorities, targets and operational requirements
  • Ensure effective warehouse and distribution operations by implementing department policies and procedures
  • Set department objectives/KPIs and review and assess on-going performance of direct reports

Relationship Management:

  • Work as part of the Management team to share ideas and improve operation, recommending, supporting and implementing continuous improvement activities and process and procedure improvements to optimise results and improve quality of delivery, in line with quality standards requirements and customer deliverables
  • Develop and maintain strong relationships with internal and external stakeholders to ensure optimal performance
  • Work collaboratively, negotiate and engage with key stakeholders to facilitate delivery and compliance with department strategy
  • Assist Senior Management in ensuring effective relationships with client businesses through maintaining an appropriate interface between the warehouse, suppliers and customers
  • Liaise with customers, suppliers and transport companies as and when required in a timely way and handle any concerns
  • Liaise with others in the business to monitor requirements and to ensure quality of service
  • Contribute to new business initiatives and projects and review and communicate the impact on Warehousing activities

Self Management

  • Comply with the Health, Safety and Environmental Policies
  • Proactively contribute to creating a good team atmosphere
  • Anticipates and overcomes obstacles
  • Makes useful links to arrive at insightful plans and solutions
  • Embraces personal challenge
  • Confident, rounded thinking
  • Takes ownership for team cohesion and team development
  • Is self aware, optimistic and open to change
  • Has an Adult: Adult, collaborative approach to others
  • Resilient, influential with a Can do/will do attitude

 Skills and Attributes:

  • Proven management skills with the ability to optimise team performance and development
  • Highly developed inter-personal and communication skills coupled with the ability to negotiate and influence at all levels within the business
  • Ability to build, lead and motivate a skilled team able to meet objectives and agreed targets
  • Good IT skills, in particular spreadsheets and databases and a knowledge of warehouse systems
  • Analytical and numerical
  • Strong decision making skills
  • Excellent attention to detail skills

Qualifications and Experience Levels:

  • GCSE Level A-C, IVQ Technician certificate, BTEC first certificate or equivalent NVQ level 2 qualification
  • Commitment to work towards professional accreditation with an industry related body
  • Experience of working in logistics, supply chain or transportation function within the automotive or manufacturing environment with a good knowledge of logistics processes and procedures
  • Good knowledge/accreditation of technical regulations related to logistics such as import/export, customs regulations, aviation security and shipment of dangerous goods
  • Good degree of knowledge and understanding of a variety of manufacturing and automotive processes and components and of supply chain management
  • Strong IT systems knowledge and skills including knowledge and understanding of specialist systems such as Enterprise Resource Planning (ERP), Bill of Material (BOM) and customer data systems
  • Advanced Excel User
  • Ability to analyse and manipulate data and provide meaningful information
  • Knowledge of lean techniques may be advantageous
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