Sales Representative

Published
19th May 2022
Location
Skipton, North Yorkshire
Job Type
Department
Recruitment
Shifts
Days
Pay Range
£20,000 - £30,000
Location
Skipton

Description

Our client based in Skipton is looking to recruit a Sales Representative on a full time, permanent basis.

Duties will include:

  • Responsible for coordinating wholesale customer sales orders ensuring they are expedited accurately and efficiently
  • Run daily sales order reports
  • Analyse & process wholesale sales orders & backorders
  • Work closely with sales colleagues reviewing sales orders for key account customers
  • Follow up outstanding sales orders with wholesale customers & sales colleagues
  • Check product availability for customer orders regularly, notify customers when stock becomes available & process back orders
  • Maintain the sales orders processing system
  • Reporting to the Sales Manager.

 

In addition to this your role will support the day-to-day Sales Team operations:

 

  • Answer general sales & customer enquiries received by telephone or by email. In a friendly, professional manner
  • Notify customers about offers and discounts available.
  • Check orders are correctly imported from the website with correct delivery requirements, offers or discounts added
  • Advise customers if there are any discrepancies or out of stock items with their order. Offer alternatives and expected delivery dates.
  • Maintain thorough and accurate customer records
  • Log customer contact calls made in accounting system
  • Liaise with Warehouse Team on specifics of orders & delivery
  • Communicate with customers about their orders, including any delays or changes to delivery
  • Promote the company’s strengths & range of products
  • Demonstrate excellent product knowledge of new, existing & bestselling lines and share this with customers.

 

Knowledge & Experience Desirable

  • Proven experience as a Sales Representative & customer service
  • Knowledge of accounting systems SAGE Line 50, Outlook, Word, Excel.

 

Position Key Competences

  • Commercial awareness of the retail & wholesale sector
  • Hardworking & motivated with attention to detail
  • Excellent communicator and telephone skills
  • Efficient administrator
  • Good organization skills
  • Highly customer focused
  • Enjoy building relations on a 1:1 basis as well as part of a team
  • Excellent customer service
  • Ability to work flexibly and use initiative.

 

Job Type: Full time, temporary

Salary: Salary £24,000-£26,000 Depending on experience.

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