Professional Services Administrator

17th November 2022
Skipton, North Yorkshire
Job Type
Pay Rate


General Duties and Responsibilities

  • Supporting the Professional Services Manager and the wider Team with all administration tasks
  • Processing Orders
  • Sanity checking information
  • Setting up of systems
  • Updating and maintaining customer databases using Salesforce and internal systems
  • Managing the Professional Services email inbox and actioning all correspondence.
  • Answering and making telephone calls relating to the implementation of systems and other Professional Services duties.
  • Delivering the highest levels of customer satisfaction both internally and externally.
  • Contributing fairly to all departmental goals.



  • Computer literacy
  • Data entry skills
  • Excellent verbal and written communication skills
  • Excellent telephone manner
  • Exceptional attention to detail
  • Works well under pressure on their own and as part of a team.



  • Previous experience of supporting a busy team with administration duties is essential.
  • Previous experience of the Education Sector is desirable.
  • Previous experience of Salesforce is desirable.


Personal Attributes

  • Personable, friendly approach, organised, self-motivated and works well within a team.


  • Grade C (or equivalent) or above in Maths and English is essential.
  • All roles are subject to a satisfactory DBS check

Starting Salary - £19,000

Hours of work - 37 hours per week – Monday – Thurs – 9-5.30 and Friday 9-5pm.

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