IT Technician

5th May 2023
Burnley, Lancashire
Job Type
Monday to Friday, 8.30 am to 5pm
Pay Rate
£24,000 to £25,000 per annum


The Business

The Company is part of a Group of Companies specialising in all aspects of property purchase & management. They have offices based in Burnley and in Middlesbrough and manage a large portfolio of properties in both regions. Recently, they have just celebrated their 2000+ property mark as a Group!

The Role

The main role involves liaising with our external IT-company and in setting up and troubleshooting hardware and software for staff.

You may be required to visit our North-East office (in Middlesbrough) now and again to ensure the smooth running of IT facilities there, so a car driver is required.

The ideal candidate must be a motivated individual who is professional and competent. They will also have 2 years’ minimum experience in basic IT.

  • Organise the setup of New starters (and Leavers) with their laptops/desk phones/ mobile phones.
  • Troubleshoot connectivity issues
  • Setup basic networking e.g. Ethernet switches around the office, and understand how they work.
  • Move people around with their hardware
  • Ensure all essential software is set up for staff.
  • Confident with Windows environment
  • Train staff on how to use basic software (QuickBooks, SharePoint, Outlook 365, MS Teams)
  • Manage mailing distribution lists
  • Manage stock inventory lists for IT equipment.
  • Troubleshoot onsite and remote hardware and basic software issues
  • Liaise with external IT company and Directors to complete actions
  • Keep our documentation and IT registers up to date
  • Project work e.g. working with Management to help roll out new software

Key Skills Required 

  • Trustworthiness – dealing with confidential data
  • IT skills – competent with software and hardware, basic networking (ethernet (POE/Non-POE) switches)
  • Communication skills – be able to talk to a staff and management professionally and communicate verbally and in writing
  • Organisational skills – be able to track tasks and deliver results in a timely manner

In return, the candidate will benefit from

  • Free pay day lunch once a month
  • Free continental breakfast every day.
  • Company events
  • Regular ‘treat days’ within teams
  • Medical Care
  • Support, training & professional development
  • Regular 1-1 reviews with manager to discuss career progression
  • Mileage fully covered (highest rate) if travelling at work
  • Additional pay if working on Saturdays.
  • Free Parking on site.
  • 32 Days Holidayincluding Birthday Holiday
  • On Site Canteen
  • Working in a long, established and reputable business
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