IT Administrator

19th May 2023
Burnley, Lancashire
Job Type
Monday to Friday. 8.30 am to 5.00 pm
Pay Rate
£22,000 to £25,000 per year


The Role: 

  • Accurate completion of paperwork
  • Transfer of data between systems
  • Data cleanse and data entry
  • Pay good attention to detail
  • Must be competent at using Microsoft packages
  • Confident with Windows environment
  • A good understanding of digital media
  • Organise the setup of new starters (and Leavers) with their laptops/desk phones/ mobile phones.
  • Troubleshoot connectivity issues
  • Setup basic networking e.g., Ethernet switches around the office, and understand how they work.
  • Move people around with their hardware.
  • Ensure all essential software is set up for staff.
  • Train staff on how to use basic software (QuickBooks, SharePoint, Outlook 365, MS Teams)
  • Send regular comms to Staff regarding best IT/software practices
  • Manage mailing distribution lists (starters/leavers)
  • Manage stock inventory lists for IT equipment.
  • Liaise with external IT company and Directors to complete actions
  • Keep our IT processes (documentation) and IT registers up to date
  • Work with IT team to help departments migrate to new Software. This will also include assisting with data entry jobs during application migration phases.
  • IT Project work e.g., working with Management to help roll out new software
  • Providing Support to Users in any new application installation and use.
  • Train and advise Users regarding basic cyber security e.g., email security.
  • Able to use Ticketing system like Freshdesk to define priority on the workload.
  • Liaise with 3rd party vendors to assist in the resolution of Incidents, Requests and Problems

The Ideal Candidate

  • Good Team Player
  • Good Communication
  • Organised
  • Positive and can-do approach
  • Able to learn and grow


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