Customer Account Executive – Retail

22nd November 2021
Keighley, West Yorkshire
Job Type
Pay Rate


Our client based in Keighley is looking to recruit a Customer Account Executive on a part time permanent basis.
Duties will include:

  • Receive inbound phone calls from retail customers wanting to purchase clothing or who have queries relating to the range
  • Assist customers with queries relating to their accounts or orders via phone or email
  • Assist customers who are struggling to complete their orders via the internet
  • Processing customer refunds and replacement orders.
  • Assist customer who are on live chat with their immediate queries
  • Contacting customers regarding any issues with existing orders
  • Answering Customer Service emails.

Skills required:

  • Intermediate IT skills – efficient use of the Microsoft Office
  • Demonstrated commercial acumen and good understanding of the customer management process
  • Excellent Communication Skills
  • Problem Solver
  • Polite and Friendly telephone manner.


  • Grade 5-9 in English and Math's at GCSE (or equivalent).

Hours of work - 24 hours a week which will include working a Saturday or Sunday.

Drop files here browse files ...

Related Jobs

Machine operator   Burnley, Lancashire new
9th December 2021
Machine operator nights   Burnley, Lancashire new
9th December 2021
Part Time Office Administrator   Burnley, Lancashire new
3rd December 2021
Telesales Advisor   Keighley, West Yorkshire
24th November 2021
Customer Account Executive   Keighley, West Yorkshire
22nd November 2021
Are you sure you want to delete this file?