Customer Service Advisor / Administrator

Published
27th March 2024
Location
Keighley, West Yorkshire
Job Type
Department
Recruitment
Office
Yorkshire
Shifts
Days
Pay Rate
£20k to £24k
Location
Keighley

Description

Our client based in Riddlesden is looking to recruit a Customer Service Advisor / Administrator on a full time, permanent basis.

The key duties of the position are:

  • Inputting sales orders on Sage 200
  • Dealing with the post and franking machine
  • Picking up the phone and dealing with queries or referring them to the relevant person/ taking messages
  • Dealing with the courier companies and arranging for collection of goods returns
  • Collecting delivery notes from the warehouse and scanning
  • Dealing with post and franking machine
  • Taking customer payments over the phone
  • Sales and support inbox monitoring
  • General office duties as and when needed.

Key requirements:

  • Well organised, detail-oriented person
  • Confident telephone manner
  • Admin / Customer Service experience.

Hours of work – 8:45am to 5pm with 45 min lunch, 37.5 hours a week

Salary - £20k to £24k depending on experience.

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